FAQ

Brilliant question! Both our Oui and Jean Dousset collections feature handcrafted, made-to-order fine jewelry.

Oui exclusively works with lab diamond center stones for engagement rings and lab diamond jewelry, whereas our bespoke Jean Dousset collection exclusively works with natural diamonds.

Our goal is to bring you the highest quality jewelry, at the best possible price. We avoid traditional retail markups by skipping the middlemen and delivering our products directly to you. Each piece we create is made-to-order, so we skip extra costs and waste.

Learn more about our story and pricing model.

Personalized details and sentiments make the most beautiful rings even more special. Exclusive to Jean Dousset, the Signature Stone® is a secret “hidden stone” placed underneath the center stone, visible only to those you choose to share it with. You can select from a variety of gemstones in different colors.

Currently available: Blue Sapphire, White Diamond (natural, earth-grown), Red Ruby, Green Sapphire, Pink Sapphire, Purple Sapphire.

If you have a specific request not available on our website, please Contact Us as we may be able to provide further assistance.

Your Oui by Jean Dousset engagement ring will arrive in our signature pink Oui gift box, which includes the diamond certificate, jewelry pouch, Sparkle Sparkle® cleaner, a light up engagement ring box, and your one of a kind engagement ring.

All of our jewelry is handcrafted and made to order. Our Oui by Jean Dousset engagement rings take approximately 3 to 6 weeks from purchase to delivery, depending on the complexity, so we can ensure your ring is absolutely perfect! Please review the details within each product page for approximate timelines.

If you have an urgent timeline in mind, Contact Us in advance so we can work to accommodate your request.

We do not provide ‘setting only’ pricing or services for diamonds we have not selected on your behalf.

Cut grade, Carat weight, Color grade and Clarity grade. Today, the 4Cs of diamond quality are the universal method for assessing the quality of any diamond. The creation of the Diamond 4Cs mean two very important things: diamond quality can be communicated in a universal language, and diamond customers know exactly the quality of the diamond they are purchasing.

Visit our Diamonds page for more information about how we select and curate our diamonds for Oui by Jean Dousset Engagement Rings. You can also read more about the 4Cs on our blog, The Rough Cut.

Lab diamonds are grown in a lab, not mined. Our lab diamond center stones are responsibly grown, using the best technologies available. Learn more about our lab diamonds.

Any natural diamond melee used in Oui by Jean Dousset jewelry is always responsibly and ethically sourced. We have a zero-tolerance policy towards conflict diamonds, and work exclusively with vendors from countries that adhere to the US Department of State’s Kimberley Process.

All of our lab diamond center stones 1.50 carats and above are GIA certified. The GIA certificate comes with the purchase of your engagement ring or jewelry.

Please refer to our Diamonds page for more detail around how we select our diamonds.

Oui by Jean Dousset exclusively uses colorless, VS+ clarity natural or lab grown accent diamonds and pavé (depending on style) to ensure the best quality and sparkle.

If you are interested in a different center stone cut shape that you do not see available on our website, please contact our Customer Service team for further assistance. We will also be announcing new cut shapes and designs periodically, so stay tuned by subscribing to our newsletter!

Ready for an upgrade? As a Jean Dousset client, you can become a part of our exclusive lifetime engagement ring upgrade program. The program is offered to clients who have previously purchased lab-grown diamond engagement rings from Jean Dousset. Committed to bringing Your Dream Ring® to life, this exclusive program is designed to meet your evolving desires.

Program Eligibility Details:

• Only the original diamond ring purchaser or their significant other on the account can request the trade-in.

• To be eligible, your center stone diamond must be a lab-grown diamond, smaller than four (4) carats, and in its original condition. You must also provide your original order number and original purchaser information.

• Any damage to the original diamond will disqualify the diamond upgrade.

• Upon inspection of your diamond, you will receive a Jean Dousset credit up to 100% of the original purchase price of your lab-grown diamond engagement ring.

*Note: The credit is non-transferable and does not include the price of tax.

How The Program Works:

When trading in a Jean Dousset lab-grown diamond engagement ring, the entire credit must be applied towards the purchase of a new Jean Dousset lab-grown diamond engagement ring that is at least 50% greater in total retail value. For example, if you purchased your original engagement ring for $10,000, your total upgraded ring value must be at least $15,000. Note: Upgraded engagement rings are final sale and are not eligible for return. 

For purchases and deliveries within the US, we offer complimentary (insured and secure) return shipping both ways. 

With our Jean Dousset Ring Upgrade Program, we offer the flexibility to upgrade your engagement ring whether it’s for your tenth anniversary or your first. If you are interested in upgrading your lab grown diamond engagement ring, please contact our Customer Service team. We can’t wait to assist you!

We only offer stones according to our strict quality standards. However, if you can’t find something specific you’re looking for, we invite you to contact our Customer Service team for additional stone assistance.

We can help you find your perfect fit with our Ring Sizer.

We offer one complimentary resizing for engagement rings only, within the first (6) months of delivery and within ¾ up or down from the original ring size to maintain the integrity of the ring. Any additional resizing will be subject to a charge. 

For purchases and deliveries within the US, we offer complimentary (insured and secure) return shipping both ways along with a professional cleaning and inspection of your ring. Please Contact Us for assistance with resizing.

Please save your original packaging and send it back to us in its original, secure packaging to ensure no damage is done during transit. We are not responsible for damage caused in transit back to us, so it is very important to properly package the ring. 

Please note we cannot resize eternity-set bands (meaning rings that have diamonds set all the way around the band) in order to maintain the integrity of the ring. We offer a complimentary 14-day return policy for all of our Oui by Jean Dousset jewelry and engagement rings purchased on oui.jeandousset.com. The majority of our engagement ring designs are not eternity-set bands.

Please review the individual product details of the item you are purchasing to see if it is excluded from our policies.

Items excluded from our re-sizing policy include the following:

• Eternity-set Rings – In order to preserve the integrity of your jewelry, eternity-set rings cannot be resized.
• Ready-to-Ship Jewelry – excluded from complimentary re-sizing.

Laser engraving is offered complimentary for our engagement ring and wedding band designs at the time of purchase. 20 characters or less is preferred for laser engraving. Custom engraving is also available for an additional fee. Please Contact Customer Service to assist with custom engraving requests.

We stand by the quality and craftsmanship of our jewelry. Jean Dousset offers a complimentary lifetime warranty against manufacturing defects on all engagement rings and jewelry pieces. This warranty includes any quality issues that arise only from a manufacturing defect. 

This warranty does not cover issues that arise from general wear and tear, misuse, and negligence, including but not limited to: scratches, discoloration due to any chemical contact, warped metal, dents, misshapen bands, lost stones, or cracked stones. Lost or stolen pieces are also not covered by this warranty. Repair or service performed by a jeweler other than Jean Dousset will void the warranty.

If you believe your jewelry has a defect, please Contact Us so that you may send it back to us for inspection where we may repair or replace your jewelry, as deemed appropriate and in alignment with this policy. If you require repair services, please review our Care & Repair section.

Your receipt should suffice for your insurance company. We recommend Jeweler’s Mutual where you can get a free jewelry insurance quote. Please Contact Us if you have any additional questions or need assistance.

The Oui by Jean Dousset collection does not come with an independent appraisal. An appraisal shouldn’t be required to insure your engagement ring.

Your receipt should suffice for your insurance company. We recommend Jeweler’s Mutual. Please Contact Us if you have any additional questions.

Our goal is to bring you the highest quality jewelry, at the best possible price.

We avoid traditional retail markups by skipping the middlemen and delivering our products directly to you. Each piece we make is made-to-order, so we skip extra costs and waste.

Learn more about our story and pricing model.

All of our jewelry is handcrafted and custom made-to-order. Our jewelry takes approximately 3 to 4 weeks from purchase to delivery, depending on the complexity. Please review the details within each product page for approximate timelines.

If you have an urgent timeline in mind, Contact Us in advance so we can work to accommodate your request.

We ship any ready-to-ship jewelry either same day or next business day for overnight delivery.

Oui by Jean Dousset exclusively uses colorless, VS+ clarity natural or lab grown accent diamonds and pavé (depending on style) to ensure the best quality and sparkle.

We offer one complimentary resizing for engagement rings only, within the first six (6) months of delivery and within ¾ up or down from the original size to maintain the integrity of the ring. Any additional resizing will be subject to a charge. 

For purchases and deliveries within the US, we offer complimentary (insured and secure) return shipping both ways along with the professional cleaning and inspection of your ring. Please Contact Us for assistance with resizing.

Please save your original packaging and send it back to us in its original, secure packaging to ensure no damage is done during transit. We are not responsible for damage done during transit back to us, and so, it is very important to properly package the ring.

You may order an at-home ring sizer here to assist you with finding your perfect fit.

Please note we cannot resize eternity-set bands (meaning rings that have diamonds set all the way around the band) in order to maintain the integrity of the ring. We offer a complimentary 14-day return policy for all of our Oui by Jean Dousset jewelry and engagement rings purchased on oui.jeandousset.com.

Please review the individual product details of the item you are purchasing to see if it is excluded from our policies.

Items excluded from our re-sizing policy include the following:

• Eternity-set Rings – In order to preserve the integrity of your jewelry, eternity-set rings cannot be resized.
• Ready-to-Ship Jewelry – excluded from complimentary re-sizing.

Laser engraving is offered complimentary for our wedding band designs at the time of purchase. 20 characters or less is preferred for laser engraving. Custom engraving is also available for an additional fee. Please Contact Customer Service to assist with custom engraving requests.

We stand by the quality and craftsmanship of our jewelry. Jean Dousset offers a complimentary lifetime warranty against manufacturing defects on all engagement rings and jewelry pieces. This warranty includes any quality issues that arise only from a manufacturing defect. 

This warranty does not cover issues that arise from general wear and tear, misuse, and negligence, including but not limited to: scratches, discoloration due to any chemical contact, warped metal, dents, misshapen bands, lost stones, or cracked stones. Lost or stolen pieces are also not covered by this warranty. Repair or service performed by a jeweler other than Jean Dousset will void the warranty.

If you believe your jewelry has a defect, please Contact Us so that you may send it back to us for inspection where we may repair or replace your jewelry, as deemed appropriate and in alignment with this policy. If you require repair services, please review our Care & Repair section.

Your receipt should suffice for your insurance company. We recommend Jeweler’s Mutual where you can get a free jewelry insurance quote. Please Contact Us if you have any additional questions or need assistance.

Using the provided Sparkle Sparkle® cleaner on a daily basis is highly recommended. We also recommend using a small in-home ultrasonic cleaner.

Sparkle Sparkle® is made from 100% natural botanicals and very simple to use.

Additional cleaner can be purchased here: Sparkle Sparkle®

For a light cleaning, we recommend using the Sparkle Sparkle® cleaner once a day and an in-home ultrasonic cleaner once a week. For a deeper cleaning, we suggest having your ring professionally cleaned at our workshop once a year. Please contact our Customer Service team if you’re interested in a professional cleaning.

Our pieces are created for every day wear, but we do recommend removing your ring/band during workouts, household chores or any other strenuous activity to avoid scratching or damaging your jewelry.

You can also read our blog post here for more in depth diamond jewelry care and tips.

By entrusting Jean Dousset, you will be preserving the shine, integrity, and longevity of your engagement ring or jewelry creation. All jewelry services are given a thorough inspection, polishing, and if needed, rhodium plating. Our rates are indicated below:

Annual Inspection + Cleaning                                                                             $180

Jewelry Polishing Service                                                                                     $180  

Jewelry Resizing Service                                                                                      $180

Minor Repair (pavé replacement*, loose center stone, etc)                          $180+

Major Repair                                                                                                         Quoted after assessment

Laser Engraving (Times New Roman)*                                                             $180+

Custom Engraving                                                                                               $220+

*Pavé replacement pricing will vary depending upon the number of stones and diamond color (white, Fancy Yellow or Fancy Argyle Pink)

*Laser Engraving is a $180 charge after the time of purchase

*Applicable taxes will be added to costs

*Charge is per piece of jewelry

If moving forward with inspection, repair, and/or a cleaning, please Contact Us for assistance with shipping your jewelry piece(s), complimentary both ways (within the US). You may also schedule a virtual or showroom appointment for assistance with shipment. 

If you have a minor or major repair, we will have our workshop conduct a thorough inspection and then email you a quote to repair your jewelry. Once the estimate is approved and you have paid the quoted amount, we will then instruct our workshop to proceed with your repair.

If you choose to decline the repair we will coordinate return shipping back to you with no work done.

Diamonds are lipophilic, which means they naturally attract dirt, so we recommend cleaning your jewelry as often as possible (at least a few times per week) using SparkleSparkle jewelry cleaner (provided to you at time of delivery).

For diamond engagement rings, we recommend a professional inspection and cleaning once a year! Our jewelers will conduct a thorough inspection, tightening of any loose stones, cleaning and light polishing to remove superficial scratches, and preserve its shine.

An in-house ultrasonic cleaning is complimentary if you visit our Los Angeles Showroom.

If you would like to ship us your Jean Dousset jewelry for inspection and cleaning; we offer this service for $180, which includes insured, secured, and complimentary shipping (both ways) within the US. Please contact our Customer Service team for assistance. 

Your Jean Dousset jewelry can be personalized by engraving a name, a date or a message on the precious metal of your choice (up to 20 characters).

Each jewelry creation is unique and often symbolizes an emotion, an occasion or a memory dear to the person who wears it. We offer this personalized engraving service to ensure that this moment remains with you forever.

The engraving of your choice is undertaken with respect to the technical and aesthetic specifications of the piece. Laser engraving is offered complimentary for our engagement ring and wedding band designs at the time of purchase. 20 characters or less is preferred for laser engraving. Custom engraving is also available for an additional fee. Please Contact Customer Service to assist with custom engraving requests.

A careful adjustment to your engagement ring ensures that it fits perfectly and with the greatest of comfort. Our master jewelers apply their technical expertise to finely adjust your engagement ring. 

Your engagement ring should fit snug but comfortably. It should slide on easily, but you should have to pull or twist a little to get it off. If your ring is uncomfortably tight or it slides off with no resistance at all, your ring should be sized.

If you notice the stone moves from one side of your finger to another, we suggest adding half-moon sizing beads inside the band. It will decrease the ring by approximately a quarter of a size ( – 1/4). Sizing beads are also used to address issues like the spinning/flipping side-to-side (common with a large diamond) or having larger knuckles.

Fingers can shrink or bloat for many reasons, many of them temporary, like cold weather, salt intake, pregnancy, or weight loss. We highly recommend limiting the frequency of sizing your ring, since every resizing negatively affects the strength of the metal and integrity of the ring.

Your first re-sizing for engagement rings only is complimentary within the first 6 months of delivery and within ¾ up or down from the original size, in order to maintain the integrity of the ring. Shipping both ways is also complimentary for purchases and deliveries within the U.S. We also offer a complimentary 14-day return policy for all of our Oui by Jean Dousset jewelry and engagement rings purchased on oui.jeandousset.com. Please Contact Us for assistance with resizing.

Please save your original packaging and send it back to us in its original, secure packaging to ensure no damage is done during transit. We are not responsible for damage done during transit back to us, and so, it is very important to properly package the ring.

Please review the individual product details of the item you are purchasing to see if it is excluded from our policies.

Items excluded from our re-sizing policy include the following:

• Eternity-set Rings – In order to preserve the integrity of your jewelry, eternity-set rings cannot be resized.
• Ready-to-Ship Jewelry – excluded from complimentary re-sizing.

If your diamond ring suffers a shock or hit, or if you see any signs of damage, you should refrain from wearing it until you have had it examined by our team.

Our experts will take care of your jewelry, carefully inspecting the stone(s), setting and aesthetic details. Once the type of service that needs to be carried out has been assessed, you will receive an estimate. Upon your acceptance and payment, the service will be carried out as quickly as possible and complimentary shipped back to you.

Please contact our Customer Service team for more details.

Your receipt should suffice for your insurance company. We recommend Jeweler’s Mutual where you can get a free jewelry insurance quote. Please Contact Us if you have any additional questions or need assistance.

In most cases, our engagement rings and jewelry are sent secured and insured via FedEx Overnight or USPS Priority Express, within the US.

We provide secured and insured shipping on all of our packages. Your package is fully insured by us until it reaches its destination.

Currently, shipping outside of the US is not available on our website, but we are happy to assist you with a custom order.

Please contact Customer Service for additional guidance.

US domestic shipping is complimentary on all of our jewelry.

Please contact Customer Service for additional guidance.

An adult 21 or over must be present at your preferred shipping address to sign for all packages.

Yes. To track your shipment, simply login to your Oui by Jean Dousset account. Your shipment details will be updated as your package gets closer to you and you will receive an email once your package is shipped. You will be able to monitor the status of your package until it is delivered to you.

Yes. Please let us know as soon as you are able to if you wish to change the delivery address on your order by sending us an email, contacting us on Live Chat, or giving us a call at 1-866-687-7136. Please note, changing your shipping address may incur additional costs based on taxes to your specified shipping address.

We ship any ready-to-ship jewelry either same day or next business day for overnight delivery.

While this should never be the case, as we carefully package and ship your jewelry, please take photos of the damage and describe the damage in as much detail as possible. Contact Us as soon as possible so we can assist you.

We offer a 14-day complimentary return policy for all Oui by Jean Dousset jewelry and engagement rings purchased on oui.jeandousset.com.*

Returns must be requested via our website or email and shipped back within 14 days of receipt of your order. Contact Customer Service to begin the process.

Your return must be postmarked within 14 days of receipt of your order. Once you request a return, a member of our Customer Service team will email you an insured return shipping label and packaging instructions.

Returned items must be received in their original packaging, unused, unworn and undamaged. You must ensure the original packaging, gift box, diamond certificate (if applicable), and any other items received in your original package are included in the return shipment. Jewelry and engagement rings must be returned as they were delivered to you.  Diamonds cannot be separated from their setting in engagement rings or jewelry.

Do not use the Oui by Jean Dousset jewelry box as a shipping box. Please re-use the cardboard shipping box provided, or place in an appropriate shipping carton to prevent damage in transit, and affix our prepaid, insured return label.

Please keep a record of your tracking number so you may monitor the status of your return shipment. We are not responsible for damages incurred in transit. If returns are improperly packaged and damaged in transit, we will not be able to fulfill your return.

Once we receive your item(s) and confirm they are in their original condition, a refund will be issued to your original form of payment. If you wish to exchange the item, a member of our Customer Service team can assist you.

Due to import & export laws and fees, we can only accept returns that were originally shipped within the US and will be shipped back to us from within the US.

*Please review the individual product details of the item you are purchasing to see if it is excluded from our policies.

Items excluded from our return policy include the following:

• Custom Orders – Custom orders are not eligible for return due to the custom nature of these pieces.

• Your Dream Ring® – Rings created with Your Dream Ring® are not eligible for return or exchange due to the custom nature of these products.

• Custom Cutouts – Jewelry that includes a custom cutout detail cannot be returned or exchanged due to the custom nature of these pieces. 

• Eternity-Set Bands With Custom-Cut and Matched Stones – These rings are not eligible for return due to the custom nature of these pieces. 

• Men’s Eternity-Set Bands – These rings are not eligible for return due to the custom nature of these pieces. 

• Pink Diamond Pavé – Any engagement ring or piece of jewelry that includes pink diamond pavé is not eligible for return due to the rarity of these stones. 

• International Returns – We can only accept returns originally delivered within the US and will be shipped back to us from within the US.

• Resized Jewelry – Resized jewelry is not eligible for return or exchange.

We stand by the quality and craftsmanship of our jewelry. Jean Dousset offers a complimentary lifetime warranty against manufacturing defects on all engagement rings and jewelry pieces. This warranty includes any quality issues that arise only from a manufacturing defect. 

This warranty does not cover issues that arise from general wear and tear, misuse, and negligence, including but not limited to: scratches, discoloration due to any chemical contact, warped metal, dents, misshapen bands, lost stones, or cracked stones. Lost or stolen pieces are also not covered by this warranty. Repair or service performed by a jeweler other than Jean Dousset will void the warranty.

If you believe your jewelry has a defect, please Contact Us so that you may send it back to us for inspection where we may repair or replace your jewelry, as deemed appropriate and in alignment with this policy. If you require repair services, please review our Care & Repair section.

We highly recommend insuring all of your precious jewelry, as our lifetime warranty only covers manufacturing defects, does not cover issues that arise from general wear and tear, loss, theft, etc. Many clients have used Jewelers Mutual, which we recommend as the foremost authority on insuring precious jewelry. We always suggest comparing apples-to-apples when exploring insurance options. In the unfortunate event of loss or theft, you would then file an insurance claim with your provider to purchase a replacement.

Your receipt should suffice for your insurance company. We recommend Jeweler’s Mutual where you can get a free jewelry insurance quote. Please Contact Us if you have any additional questions or need assistance.

If you notice that your center stone is loose, we recommend that you stop wearing your ring and allow us to assist you with secured and insured shipping back to us, to have your ring inspected and have the prongs tightened. Please review our Care & Repair section and Contact Us for assistance.

If you notice a missing pavé on your ring, please contact our Customer Service team so we may assist you.

You may pay via any major Credit or Debit Card (Visa, Mastercard, American Express, JCB Diners Club, and Discover), Paypal, Apple Pay, Google Pay, or via Affirm, our monthly financing partner.

If you prefer to pay via ACH or Bank Wire Transfer, we can offer a 1.5% discount on purchases over $1,000. Please Contact Us for more details.

Yes, submitting your credit card information to the Oui by Jean Dousset site is absolutely safe. Your credit card information is transferred using the same 256-bit encryption and physical security that banks use.

Absolutely! If you would like to place your order over the phone you can speak with a member of our Customer Service team by calling 1-866-687-7136.

We want everyone to have the opportunity to just say Oui. So we have partnered with Affirm to ensure that our clients can find a monthly financing payment plan that works for them. Please see our Financing page to learn your options.

We collect sales tax where we are required to by law. Any applicable taxes will be clearly shown at checkout.

You will be charged for your order when you place it.

A confirmation email is sent to you shortly after you place your order. If you have not received it within a few hours of placing your order, please Contact Us so we can help.

You may write a review for any Oui by Jean Dousset jewelry you have purchased at any time by logging into your account, or visiting the page of whichever product you purchased.

All product reviews are from verified customers, and all reviews that meet our review guidelines are published on our product pages.

We have a few simple rules to ensure that product reviews are useful, informative, and safe. We will not publish reviews that contain: Offensive or explicit content, personally identifiable information, references to competitors, and/or URLs or links to other websites.

If you would like to review your purchase you can do so at any time by logging in to your account.

We currently have one showroom, located at 345 N. Maple Drive in Beverly Hills, CA 90210, USA.

Visit our Contact Us page for more details on how to schedule an in person visit, or a virtual visit.

We know it may be more difficult to get a sense of a piece of jewelry you can’t touch. To help you make a decision, we encourage you to check out the “on hand” tool we offer for all of our rings to get a sense of size and scale on a real hand. You can also order a Ring Sizer to help you identify your perfect size. We encourage you to get in touch with us via email, chat, text or call for personal assistance and guidance.

We encourage all of our guests to make an appointment so we are available to meet with you and also provide the highest level of customer service. We invite you to Schedule a Visit.

We are open by appointment Monday – Saturday from 10:00 am – 5:00 pm (Pacific Standard Time). We invite you to Schedule a Visit.

You are able to reschedule or cancel an appointment directly from your initial visit confirmation email. You may also call us for personal assistance 1-866-687-7136.

Yes, lab-created diamonds will test positive on a diamond tester. Although grown by scientists in a lab instead of in the earth’s crust, lab diamonds are absolutely real diamonds. They have the same chemical and optical properties as natural diamonds.

Expert gemologists cannot tell the difference between the two with the naked eye. A lab diamond can only be distinguished from mined diamonds using specialized equipment that can detect the minor differences in trace elements and crystal growth.

No, moissanite is a different mineral and stone than lab created diamonds, with a completely different look and hardness rating.

We do not work with moissanite for any of our jewelry or engagement rings.

There are two common methods for lab diamond creation and growing, High Pressure High Temperature (HPHT) and CVD (Chemical Vapor Deposition). CVD is a newer technology and the preferred process to produce a quality, genuine diamond. Oui only uses lab diamonds that are grown using the CVD process.

It is generally considered to take about a month to grow a 1ct CVD diamond, although growth periods vary individually for each diamond.

Growing these diamonds requires a unique and innovative process that starts with a thin ‘seed’ diamond placed inside a chamber and subjected to high temperatures. Then, a carbon-rich gas mixture is introduced to the chamber. The gases are ionized to break down their molecular bonds, allowing the pure carbon to attach itself to the diamond seed. As the carbon builds up, it forms atomic bonds with the seed diamond, resulting in the growth of a new, larger diamond — identical to diamonds found in nature.

This is how all of our lab diamond center stones are grown and are exclusively used for Oui engagement rings.

Just like earth-mined diamonds, their market value will vary over time. Since lab diamonds are a more recent introduction to the market, there is more uncertainty on future pricing when compared to natural diamonds.

We value your ability to choose what matters most to you. When it comes to your diamond engagement ring, we encourage you to select the diamond that makes the most sense for your budget and preferences. We will always provide exceptional quality engagement rings and stones, regardless of whether that stone is grown in a lab.

Yes, just like a mined diamond, lab diamond rings can be insured. We recommend Jeweler’s Mutual for jewelry & engagement rings.

All Oui lab grown diamonds are Type IIa, offered in D-H color grading.

A Type IIa diamond is considered to be the most chemically pure type of diamond, with exceptional optical transparency and making up less than 2% of naturally occurring diamonds.

Oui engagement rings are exclusively made with lab diamond center stones that you select from our digital diamond feed.

Oui exclusively uses colorless, VS+ clarity natural or lab grown accent diamonds and pavé (depending on style) to ensure the best quality and sparkle. If you would like only lab grown diamond pavé on your ring, please contact our customer service team so we can assist your request.

The diamond pavé in our jewelry is made with earth-created diamonds.

We do not sell loose diamonds. If you are interested in engagement rings or jewelry using natural diamonds, please visit our bespoke collections which are exclusively created with all natural diamonds at JeanDousset.com

Select your preferred engagement ring design and your personalizations. Then select your center stone from our curated diamond feed to view the final price of your engagement ring.

In case you can’t find what you’re looking for, we encourage you to Contact Us and we’d be happy to assist you with your engagement ring.

Ready for an upgrade? As a Jean Dousset client, you can become a part of our exclusive lifetime engagement ring upgrade program. The program is offered to clients who have previously purchased lab-grown diamond engagement rings from Jean Dousset. Committed to bringing Your Dream Ring® to life, this exclusive program is designed to meet your evolving desires.

Program Eligibility Details:

• Only the original diamond ring purchaser or their significant other on the account can request the trade-in.

• To be eligible, your center stone diamond must be a lab-grown diamond, smaller than four (4) carats, and in its original condition. You must also provide your original order number and original purchaser information.

• Any damage to the original diamond will disqualify the diamond upgrade.

• Upon inspection of your diamond, you will receive a Jean Dousset credit up to 100% of the original purchase price of your lab-grown diamond engagement ring.

*Note: The credit is non-transferable and does not include the price of tax.

How The Program Works:

When trading in a Jean Dousset lab-grown diamond engagement ring, the entire credit must be applied towards the purchase of a new Jean Dousset lab-grown diamond engagement ring that is at least 50% greater in total retail value. For example, if you purchased your original engagement ring for $10,000, your total upgraded ring value must be at least $15,000. Note: Upgraded engagement rings are final sale and are not eligible for return. 

For purchases and deliveries within the US, we offer complimentary (insured and secure) return shipping both ways. 

With our Jean Dousset Ring Upgrade Program, we offer the flexibility to upgrade your engagement ring whether it’s for your tenth anniversary or your first. If you are interested in upgrading your lab grown diamond engagement ring, please contact our Customer Service team. We can’t wait to assist you!

Please email us at oui@jeandousset.com with any feedback about the website. We strive to provide the best experience possible, so please don’t hesitate to reach out to us with any and all feedback!

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